Terms & FAQ
Frequently Asked Questions
Do I own my website?
Yes. You own the domain name, the content, and the design. If you cancel, we transfer the domain and provide a ZIP file of your site code.
What happens if I cancel?
No lock-in contracts. You can cancel anytime. We will transfer your domain to your own account and give you your files. However, you will lose the hosting, security updates, and "text us" support.
Can I update the site myself?
Yes, but most clients prefer to just text us. It's included in the fee.
Terms of Trade (Plain English)
1. Payments
Setup fees are paid 50% upfront and 50% upon going live. Monthly fees are billed automatically starting from the go-live date.
2. Refunds
If you don't love the preview link of your website (before it goes live), we will refund your setup fee minus hard costs (approx 3% Stripe fees + domain registration costs).
3. Liability
We strive for 99.9% uptime, but we are not liable for loss of business due to technical outages outside our control (e.g. if the entire Vercel network goes down).